PixZipp

Privacy Policy

Last updated: February 19, 2026

BLUPRYNT LLC (“Company,” “we,” “us,” or “our”) operates PIXZipp (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Email address, name, and password when you register
  • Payment Information: Billing details processed securely through Stripe. We do not store complete credit card numbers
  • User Content: Images you upload for processing
  • Communications: Information you provide when contacting support

1.2 Information Collected Automatically

  • Device Information: Browser type, operating system, device identifiers
  • Usage Data: Pages visited, features used, timestamps, referring URLs
  • Log Data: IP address, access times, error logs
  • Cookies: Session cookies for authentication and preferences

2. How We Process Your Images

This is important:

  • Browser-Based Processing: Most image operations (compress, resize, crop, convert, rotate, watermark) are performed entirely in your browser. These images never leave your device
  • AI-Powered Features: Features using artificial intelligence (background removal, upscaling, face enhancement, etc.) require server-side processing through third-party AI providers
  • Automatic Deletion: Any images processed on our servers or by AI providers are automatically deleted within 1 hour of processing
  • No Human Review: We do not manually view, review, or analyze your images
  • No Training Data: Your images are NOT used to train AI models unless you explicitly opt-in to such programs

3. How We Use Your Information

  • Provide, maintain, and improve the Service
  • Process transactions and manage subscriptions
  • Send transactional emails (receipts, password resets, account notifications)
  • Respond to support requests
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address fraud, abuse, or technical issues
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

4.1 Service Providers

  • Stripe: Payment processing (PCI-DSS compliant)
  • Replicate: AI image processing
  • Vercel/Railway: Hosting infrastructure
  • Resend: Transactional email delivery

4.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention

  • Account Data: Retained while your account is active and for 30 days after deletion request
  • Payment Records: Retained for 7 years for tax and legal compliance
  • Images: Deleted within 1 hour of processing (AI features) or never stored (browser-based)
  • Usage Logs: Retained for up to 90 days

6. Data Security

We implement industry-standard security measures including:

  • HTTPS/TLS encryption for all data in transit
  • Encrypted database storage
  • Secure password hashing (bcrypt)
  • Regular security audits
  • Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

7.1 Account Management

  • Access and update your account information in Settings
  • Delete your account at any time
  • Export your data upon request

7.2 Communications

  • Opt out of marketing emails (transactional emails cannot be opted out)
  • Manage cookie preferences in your browser

7.3 For EU/EEA Residents (GDPR)

You have additional rights including:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

7.4 For California Residents (CCPA)

You have the right to:

  • Know what personal information we collect
  • Request deletion of your personal information
  • Opt-out of the sale of personal information (we do not sell your data)
  • Non-discrimination for exercising your rights

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the Service, you consent to such transfers. We ensure appropriate safeguards are in place for international transfers.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

  • Email: privacy@pixzipp.com
  • Mail: BLUPRYNT LLC, [Address]

13. Data Protection Officer

For EU/EEA data protection inquiries, you may contact our Data Protection Officer at dpo@pixzipp.com.